Shipping policy
Global shipping with Mabel
We are thrilled to ship our exceptional functional mushrooms worldwide! Whether you’re in Europe or beyond.
Shipping destinations for Microdosing
While we proudly ship our functional mushrooms globally, please note that our microdosing products can only be shipped to specific countries in Europe due to customs constraints or high shipping costs. Rest assured, we are continually working to expand our reach and get our products to you.
We currently ship our microdosing products to the following countries:
Andorra, Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain.
Free shipping
Within the EU: Free shipping on orders above €150.
Delivery information
After placing your order, you will receive a confirmation email with your order number and invoice.
Tracking your order
Once your purchase is processed, you will receive a tracking number from us.
Delivery timeline
Your order will be processed and shipped within 1-3 business days. The usual delivery time is 5-7 days but can be longer depending on your local services.
Handling damaged orders
We strive to provide the best shopping experience, including secure packaging and trusted carriers. Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at info@mabel.life so we can resolve the issue.
What to do if your order is delayed
Using the tracking link provided in your order confirmation, please check the delivery status. If you need further assistance, don’t hesitate to contact us at info@mabel.life; we are here to help.
Missing confirmation email?
If you haven’t received your confirmation email, check your spam folder. If it’s not there, contact us at info@mabel.life, and we will verify your order status.
Discreet packaging
Your privacy is important to us. While we know you’ll want to showcase our beautiful packaging, we ensure that your shopping experience is discreet and unbranded.
Return policy
At Mabel, we take hygiene and food safety seriously. Our microdosing truffle products are perishable goods, and our functional mushroom supplements are sealed for hygiene reasons. Under EU consumer law (Consumer Rights Directive, Articles 16(d) and 16(e)), the 14-day right of withdrawal does not apply to either category once an order is placed or a product has been unsealed. The Mindful Microdosing Program is a digital service; reimbursement is not available once access has been granted.
If your order arrives damaged or incorrect, please reach out, and we will make it right.
Cancelling orders
As your order is processed almost immediately at our warehouse facility, it is impossible for us to cancel your order. Your order placement is irrevocable.