Shipping and Returns
Shipping Destinations for Microdosing
Due to customs regulations and high shipping costs, our microdosing products can currently only be shipped to select European countries. We’re actively working to make them available in more locations soon. Thank you for your patience and understanding.
We currently ship microdosing products to:
Austria, Belgium, Bulgaria, Croatia, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Svalbard.
Shipping Destinations for Functional Mushrooms, Beverages & Accessories
Our functional mushrooms, beverages, and accessories are available across most of Europe. We’re excited to bring these products to more countries as we grow.
We currently ship to:
Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, the Faroe Islands, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Svalbard, Sweden, and Switzerland.
Free Shipping
We offer free standard shipping on orders from 98 EUR within the EU.
Delivery Information
After placing your order, you will receive a confirmation email with your order number and invoice.
Tracking Your Order
Once your purchase is processed, you will receive a tracking number from us.
Delivery Timeline
We process and ship all orders within 1-3 business days. Delivery usually takes 5-7 business days, though it may take a little longer depending on your local postal services and location.
Handling Damaged Orders
We strive to provide the best shopping experience, including secure packaging and trusted carriers. Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us immediately at [email protected] so we can resolve the issue.
What to Do If Your Order Is Delayed
Using the tracking link provided in your order confirmation, please check the delivery status. If you need further assistance, don’t hesitate to contact us at [email protected]; we are here to help.
Missing Confirmation Email?
If you haven’t received your confirmation email, check your spam folder. If it’s not there, contact us at [email protected], and we will verify your order status.
Discreet Packaging
Your privacy is important to us. While we know you’ll want to showcase our beautiful packaging, we ensure that your shopping experience is discreet and unbranded.
Return Policy
At Mabel, we take hygiene and food safety seriously. Therefore, we cannot accept returns on our functional mushrooms or microdosing truffle products, nor can we reimburse the Mindful Microdosing Program.
Cancelling orders
As your order is processed almost immediately at our warehouse facility, it is impossible for us to cancel your order. Your order placement is irrevocable.